Last updated: 19 Mar 2024 9:54 AM

We value your privacy very highly. Please read this Privacy Policy carefully before using the https://watertogousa.com Website (the "Website") operated by WTG North America II, a(n) Limited Liability Company formed in Florida, United States ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect and store, where we get this information, and how we use this information


We collect and store any and all information that you enter on this Website. We collect and store the following information about you:

Identifying information - Name
Specific piece of information

Name

Where we get this information
  • Information submitted by the consumer;
  • Social networks;
  • Surveys;
  • Tracking pixels.
How we use this information
  • Analytics;
  • Auditing transactions that the consumer has entered into;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Resolving disputes;
  • Verifying customer information.
What happens if we don't have this information
  • Our use of your data for analytics will not be possible;
  • Our use of your data for auditing transactions that the consumer has entered into will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Identifying information - Postal / Shipping address
Specific piece of information

Postal / Shipping address

Where we get this information
  • Information submitted by the consumer;
  • Social networks;
  • Surveys;
  • Tracking pixels.
How we use this information
  • Analytics;
  • Auditing transactions that the consumer has entered into;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Resolving disputes;
  • Verifying customer information.
What happens if we don't have this information
  • Our use of your data for analytics will not be possible;
  • Our use of your data for auditing transactions that the consumer has entered into will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Identifying information - Billing address
Specific piece of information

Billing address

Where we get this information
  • Information submitted by the consumer;
  • Social networks;
  • Surveys;
  • Tracking pixels.
How we use this information
  • Analytics;
  • Auditing transactions that the consumer has entered into;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Resolving disputes;
  • Verifying customer information.
What happens if we don't have this information
  • Our use of your data for analytics will not be possible;
  • Our use of your data for auditing transactions that the consumer has entered into will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Identifying information - Phone number
Specific piece of information

Phone number

Where we get this information
  • Information submitted by the consumer;
  • Social networks;
  • Surveys;
  • Tracking pixels.
How we use this information
  • Analytics;
  • Auditing transactions that the consumer has entered into;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Resolving disputes;
  • Verifying customer information.
What happens if we don't have this information
  • Our use of your data for analytics will not be possible;
  • Our use of your data for auditing transactions that the consumer has entered into will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Identifying information - IP address
Specific piece of information

IP address

Where we get this information
  • Information submitted by the consumer.
How we use this information
  • Analytics.
What happens if we don't have this information
  • Our use of your data for analytics will not be possible.
Identifying information - Email address
Specific piece of information

Email address

Where we get this information
  • Information submitted by the consumer;
  • Social networks;
  • Surveys;
  • Tracking pixels.
How we use this information
  • Analytics;
  • Auditing transactions that the consumer has entered into;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Resolving disputes;
  • Verifying customer information.
What happens if we don't have this information
  • Our use of your data for analytics will not be possible;
  • Our use of your data for auditing transactions that the consumer has entered into will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Identifying information - Device identifier
Specific piece of information

Device identifier

Where we get this information
  • Information submitted by the consumer;
  • Tracking pixels.
How we use this information
  • Analytics.
What happens if we don't have this information
  • Our use of your data for analytics will not be possible.
Financial information - Card expiration date
Specific piece of information

Card expiration date

Where we get this information
  • Information submitted by the consumer.
How we use this information
  • Processing or fulfilling orders or transactions;
  • Processing payments.
What happens if we don't have this information
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible.
Financial information - Credit card or debit card number
Specific piece of information

Credit card or debit card number

Where we get this information
  • Information submitted by the consumer.
How we use this information
  • Processing or fulfilling orders or transactions;
  • Processing payments.
What happens if we don't have this information
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible.
Financial information - Card CVV (security code)
Specific piece of information

Card CVV (security code)

Where we get this information
  • Information submitted by the consumer.
How we use this information
  • Processing or fulfilling orders or transactions;
  • Processing payments.
What happens if we don't have this information
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible.


We are not required to collect this information by a law, court order, nor by a tribunal order. We combine or link the personal information that we hold about you.

With whom we share your personal information

We do not share your personal information with any third parties.

How we protect your personal information

We have implemented the following measures to protect and safeguard your personal information:

  • Limiting the amount of personal information that we collect to strictly necessary only;
  • Using ssl or other secure connection technologies when receiving or sending personal information beyond internal networks;
  • Performing regular risk assessments;
  • Maintaining up-to-date software and safeguards.

Sale of your information

We do not sell your personal information. Please see the "Your Rights" section below for more information about exercising your privacy rights regarding sales of your personal information.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies and may use cookies for reasons including, but not limited to:

  • Analyzing our Website traffic;
  • Analyzing your interactions with advertisements;
  • Identifying if you are signed in to the Website;
  • Testing content on the Website;
  • Storing information about your preferences;
  • Recognizing when you return to the Website.

Most web browsers automatically accept cookies. However, you can modify your browser settings to decline cookies, if you prefer. This setting may prevent you from taking full advantage of the Website.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website. We do not sell the personal information of minors under the age of 16.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Information retention

We retain all of the information that we collect until no longer needed

Direct marketing

We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. Residents of Australia - You may, at any time, request that we cease to use your information for direct marketing purposes by emailing us at info@watertogousa.com.

Your rights

Depending upon where you reside, you may have the following rights with regard to your personal information:

The right to access the personal information that we have collected about you.
Applies To

Residents of California, Canada, and Australia only

The right to know whether your personal information is sold or disclosed and to whom.
Applies To

Residents of California only

The right to say no to the sale of your personal information.
Applies To

Residents of California and Nevada only

The right to request that we delete all or some of the personal information that we have collected on you.
Applies To

Residents of California only

The right to equal service and price, even if you exercise your privacy rights.
Applies To

Residents of California only

The right to request that we amend any of the information that we have collected about you.
Applies To

Residents of Canada and Australia only

The right to withdraw your consent to the processing of your data.
Applies To

Residents of Canada only

The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.
Applies To

Residents of Canada and Australia only

The right to not have to identify yourself, or of using a pseudonym in certain circumstances.
Applies To

Residents of Australia only

The right to stop receiving unwanted direct marketing.
Applies To

Residents of Australia only

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:

Paul Connolly
Director
info@watertogo.co
(510) 689-1683‬
333 Palmetto Park Road #820 Boca Raton, FL 33432
USA
watertogousa.com

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

  • Name;
  • Postal / Shipping address;
  • Billing address;
  • Phone number;
  • Email address.

Please note that we may be unable to process your request if you do not provide us with the above information.

You may also designate an authorized agent to exercise your rights on your behalf. You may designate an agent via any of the ways used to submit requests on your behalf. We will request the agent to verify that he or she has the authority to submit requests on your behalf. We will do so by asking the agent to submit the following information:

  • Valid power of attorney;
  • The requester's valid government-issued ID;
  • The authorized agent's valid government ID.

Please note that we may not be able to process your request if your designated agent and/or you do not provide us with the above information.

Complaints

You have the right to lodge a complaint regarding our collection, use and sharing of your personal information by contacting us at the following contact information:

  • Paul Connolly
  • Director
  • info@watertogo.co
  • (510) 689-1683‬
  • 333 Palmetto Park Road #820 Boca Raton, FL 33432
  • USA

Any such complaints must first be addressed to us in writing as required by Australia Privacy Act 1988 S 40(1A). We will respond to all complaints within a reasonable time (usually 30 days). If you are not satisfied with our response to your complaint, you may then lodge a complaint with the Office of the Australian Information Commissioner by following the steps on this page.

Accountability

The following person is accountable and responsible for our privacy practices and procedures:

Paul Connolly
Director
(510) 689-1683‬
info@watertogo.co

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. You may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this page or calling 1-800-282-1376.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Do Not Track

Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track ("DNT"). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

Transferring Data

We plan to transfer data to USA. This means that your information may be processed in a country outside of Canada and it may be accessible to law enforcement authorities and national security authorities of that country and jurisdiction.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.

Questions

If you have any questions about this Privacy Policy, please contact us at info@watertogousa.com.